Archive for the ‘Police Psychology Theories’ Category

Hogwarts and Police Psychology

by Drs. Gary Aumiller and Scott Stubenrauch (Guest Blogger)

What if we told you that Hogwarts was real and police psychology is used frequently with the new students? What if there really was a Sorting Hat that could define your personality and place you into a specific house? However, instead of four houses (Gryffindor, Slytherin, Hufflepuff, and Ravenclaw), there are five: Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism (OCEAN). Which one would you choose? Well, if you have a proclivity for adventure and a vivid imagination, you would most likely be sorted into ‘Openness’. Alternatively, if you consider yourself to be more compassionate and empathetic, then 15 points for Agreeableness! Quirky are you? – perhaps Neuroticism.

These five ‘houses’ are actually known in Police Psychology as the ‘Big Five’. These five traits make up what we know to be as someone’s “personality” at least in some theories. You may be thinking to yourself: “Why these five traits? I mean, of all the adjectives we would use to describe my colleague’s personality, none would be so pleasant (and censored) as any of the aforementioned words above. I mean the guy’s a complete jerk. And don’t even get me started on his hygiene…” What? You’re still here…? Oh… this is awkward.  Anyway, to figure out why these five personality traits were picked, we must understand the history of a psychologist named Raymond Cattell, his involvement with factor analysis, and why he is so important to the field of Psychology.

The Importance of Personality Screening

Raymond Cattell was a psychologist who lived in the 1900’s to the 1990’s. He was very interested in how everything was correlated. He used ‘Factor Analysis’, a statistical method used to weed out all the unnecessary variables (factors) that shouldn’tPOLICE PSYCHOLOGY, testing be considered in an analysis. For example, we all know a person’s behavior is comprised of many different factors. Cattell was able to take over 20,000 words that served as descriptors of personality, and through Factor Analysis, he was able to narrow down all the personality traits into 16 relevant factors that make up a person’s full personality profile. In Cattell’s own words, “For psychology to take its place as an effective science, we must become less concerned with grandiose theory than with establishing, through research, certain basic laws of relationship.” Factor Analysis is this complex technique where you throw in a bunch of questions totally unrelated and you get them separated into clusters based on themes, which become a single factor. One of the authors did this on his dissertation, way back when, with computer cards and a couple of days of waiting. Cattell did it with paper and pencil and a slide rule (which is an ancient mathematical torture device that only two students in any class could figure out before computers were around). Nowadays, you can probably do factor analysis on an iPad in seconds.

Thus, Cattell developed the ‘Sixteen Personality Factor (16PF®) Questionnaire’. This test is equivalent to the ‘sorting hat’ of Hogwarts—it can identify your personality, predict which career you would be most likely to pursue, and how well or not so well you may perform in a given position (although it doesn’t sing a catchy song while doing so). Later on, these 16 relevant factors were further narrowed down into the “Big Five” traits as we know them today.

The Institute for Personality and Ability Testing (IPAT), Inc. publishes the 16PF Questionnaire, which is now in its 5th edition. Their clients who use it do so to screen through interested job applicants, identify and develop leaders, provide insights for those looking to explore a college major or new career, and to aid in individual and couples counseling. It has great predictive research and selection reports for police and other first responder personnel. And—in case you haven’t guessed yet—Cattell founded this institution and his family led it until 2007.

As we’re sure you know from reading previous blog posts on this site, those of us in police psychology are very concerned with the various personality traits of our uniformed personnel. It is crucial to know how a policeman would react in a high-stress situation; would he run away or into the fray? (What is a fray, by the way?) Call his mom? Take a selfie? Curl up into a fetal position and cry? Break the law? Enforce the law? None of the above? As it turns out, tests have shown that ‘protective service officers’ are more likely to be cool and collected under pressure. But we don’t limit these personality tests to police officers. If one’s personality isn’t properly understood, he/she could end up in the wrong profession. This is why Raymond Cattell’s 16PF Questionnaire is so important—to ensure that you don’t hire a vegan to be a butcher, an agoraphobic as a public speaker, or the local drug dealer as your pharmacist.  And IPAT, the company started by Cattell (did we tell you that?) has an assessment tool that is perfect for predicting law enforcement officers success on the job. No wonder we like IPAT so much!

Harry Potter changed the world of wizards and muggles when he killed Voldemort (He-who-must-not-be-named). He was a wizard with special power and a vision to be able to defeat Voldemort and return the balance to the world. The author, J.K. Rowling, used tremendous creativity to make you constantly say to yourself “How did she think of that?” Cattell, too, had a special power and a vision. He had the power to see personality characteristics as having a problem of content validity (making up the content arbitrarily) and the vision to apply a complicated mathematical concept to solve the problem. He also had creativity as he created not only the 16PF Questionnaire, but a Culture Fair Intelligence Test, the concept of crystallized and fluid intelligence, and numerous ability tests. And he created the company IPAT to keep his tests alive and to allow the police psychology world to have a choice for testing.

So, similar to Hogwarts without Harry, we do not know what police psychology would be without Raymond Cattell. What we do know, his name covered three questions on the most recent Psychology GRE; IPAT is an essential publisher of testing in police selection; and we are still writing about Cattell years later. He must have had something going for him.

Gary S. Aumiller, Ph.D.

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Police Psychology | Why Do I Do That!

 

Police psychology is sometimes very complicated, but sometimes it is not. Let’s spend today’s post back to the Psychology 101 classical conditioning roots. The funny thing is, this whole discovery and all its implications was actually the result of an accident. Pavlov set out to research digestion, but in Police psychology, dog salivatingthe process of his experimentation, he noticed his dog began to salivate when he heard a bell ring because he had learned that that meant food was coming. Thus began classical conditioning. Classical conditioning is a tremendously large field that we can’t possibly hope to cover in one post. Today, we will begin with some classical conditioning basics.

Briefly, classical conditioning is when a formerly neutral stimulus, or conditioned stimulus (CS), such as the tone of a bell, becomes paired with an unconditioned stimulus (UCS), such as real food, so that the neutral stimulus produces the response meant for the UCS. The more the neutral stimulus is paired with the UCS, the greater the conditioned response. This is a very delicate balancing game: the CS neutral stimulus must be presented closely enough in time to the UCS so that the individual learns to associate the two with each other. Have I lost you yet? I can’t stand initials.

Classical conditioning is often associated with fear conditioning. In one seminal study, Watson trained a little boy, called Little Albert, to fear a white rat that he initially loved. How? He paired the presence of the white rat with a sudden, loud noise. Little Albert learned to associate this scary noise with the rat, so eventually he came to fear the rat itself, because it was now associated with the aversive noise. With more trials, this fear then came to be generalized, and he soon learned to fear all things furry, like cats, and hamsters, and even a Santa Clause mask. What no one will tell you is there was a big controversy whether our buddy Little Al really was a well-functioning kid, and whether some of this result really happened at all, but that may be a reaction to Watson sleeping with a grad student and leaving psychology to invent some classic marketing strategies and themes that netted him a lot of money, but for now let’s say it happened as the books tell us.

Classical Conditioning in Everyday Life

Classical conditioning is a lot more common than you may think. In fact, many emotional and physiological responses you experience in everyday life are actually the result of classical conditioning, even if you are never aware that your brain has made any associations! Here are some examples: have you ever heard scary music play in the background of a movie or TV show and you instinctively knew something bad was about to happen? Or have you ever looked over at the clock and noticed its noon, and all of a sudden your stomach starts growling when you weren’t hungry a few minutes ago? And I’m sure almost everyone here can attest to the fact that when they see a pretty girl or guy, they experience an emotional and physiological reaction almost immediately. All classical conditioning.

Here are a few hypothetical questions: do you think you would be willing to eat chocolate fudge formed to look like dog feces? Or would you be willing to drink a cup of apple juice that a sterilized cockroach had been dipped into? Or do you think you’d be willing to drink a solution with sugar that was taken from a container with the label “poison” on it, even if you were told the label was incorrect? Rozin & Fallon (1987) posed these very types of situations to participants and noticed that even when participants could logically understand that nothing was wrong or unhealthy about these items they were told to eat or drink, emotionally, they just could not force themselves to get passed their level of disgust associated with dog feces, bugs, and poison. Conditioned responses are not created through logical and conscious thought. Because of this, it is very hard to force people to consciously separate responses they think are reflexive or natural or autonomic, even though in truth they are really responses learned through unconscious conditioning.  

Published in one of the Uncle John’s Bathroom Reader was a strange classical conditioning  Santa Coke, police stressstory about Santa Claus. It talked about how an artist named Haddon Sundblom drew the current image of Santa in his red, white with a black belt in the 30’s to look like a Coca Cola bottle—and it stuck. Santa was many images before that in different colors, but the Santa in Coke corporate colors is the one most of us think of.   Haddon Sundblom was hired by none other than Watson when he was in advertising. Nah, I made that up about Watson, although it was in the same time. Never let the truth get in the way of a good story. But the Coke bottle Santa Claus thing is argued by many, so who knows.

Classical Conditioning and the Media

Classical conditioning is a powerful force, but it’s not always negative. In the advertising world, companies try to exploit our responses to unconditioned stimuli, like our arousal when we see a pretty woman, or our warm feeling when we see people laughing and smiling together, and try to pair that with their product, the neutral stimulus. They don’t hire ugly girls to do Viagra commercials. Their hope is that we will learn to associate these positive feelings with their products, so that when we see a beer bottle, a car, chocolate, or even a soda can, we automatically feel aroused or some sort of emotion toward the object. This is like a form of subliminal messaging. Classical conditioning is also explored in different books, movies, and TV shows. For example, in Clockwork Orange, the violent main character named Alex undergoes a treatment in which he is injected with a drug to make him feel nauseous just as they sit him down to watch a number of violent videos. He thus learns to associate extreme nausea with violence, and so when he is later put in situations in which he would have formerly acted violently, he does not do so because of the negative associations he now has with violence. This is a form of classical conditioning called aversion therapy.

One last note on classical conditioning: often there are unintended side effects. For example, Pavlov noticed his dogs learned to salivate when they heard the tone of the bell because they knew that meant food was coming, but he also noticed they began to salivate when they heard footsteps (because the food was also always accompanied by footsteps of his assistants walking into the room), and when they saw white lab coats (because that’s what their feeders wore). Similarly, in Clockwork Orange, during the violent videos that Alex was forced to watch while feeling nauseous, Beethoven was playing in the background. Thus, not only did Alex learn to associate nausea with violence, but he also learned to associate it with Beethoven. Doesn’t happen in real life you say! What is your association with steel drums or Reggae? Heck, just the mention has me salivating for some Jerk Chicken and a Bahama Mama.

So let’s bring it into police psychology. Ever have an officer say they just had a bad feeling about a situation they watched across the street while in a restaurant? It’s most likely conditioned in them by a bad situation they were in before. Or how about a cop associating the treatment they got from their spouse to the way they were treated on the streets by some bad guys? All emotional reactions connected to classical conditioning and as someone working in police psychology or if you are an officer yourself, you have to be aware of it. Time to take an inventory to make sure the classical conditioning in your life doesn’t make you puke to a good thing like a Moonlight Sonata (Beethoven).

Gary S. Aumiller, Ph.D.

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Police Psychology | I Said Blog – Not BLOB

 

The police force has been around for years, and yet police psychology is a relatively new field. police psychology, blobThis is a really fascinating concept, because police stress is not a new thing—it’s as old as the job itself! But expanding police psychology is not the only thing that needs to be updated in this field: blogging and creating a strong online presence is also important in order to help cops deal with police stress.

I often hear the question, “Is blogging really important? Can blogging really have a strong impact on your company and the world?” The answer to this is an emphatic “yes.” A “yes” with an exclamation point. Blogging can be extremely beneficial for your company and your own personal career advancements, and I’m going to explain why. But first, let’s explore the history behind blogging.

The History of the Blog

Although blogging seems very popular today, this wasn’t always the case. The first blog was actually not created until 1994, when a college student named Justin Hall decided to share his favorite links and ideas with his friends and the world. At this time, he had to manually upload links to a website he called Links.net. In 1997, Jorn Barger coined the term “weblog,” replacing the term “personal webpage” that Hall had used. Eventually, this term was shortened further into the common “blog” that we know today.

Blogs pretty quickly gained popularity. In 1998, The Charlotte Observer blogged Hurricane Bonnie in order to provide the public with live updates on the hurricane before their competitors. Quickly, blogs were not just used for personal updates and the news, but they spread into the political and corporate spheres. Blogs have also sparked a number of controversies. For instance, when political candidates make controversial comments, it is often blogs that call the public’s attention to these facts. One famous example of this was when U.S. Senate Majority Leader Trent Lott made a comment in support of Thurmond, who was a supporter of racial segregation. This comment was largely overlooked in the media, however, many bloggers called attention to his comment, creating a strong outpouring of unrest among the public. In addition, in 2002, Heather Armstrong was fired for bashing her employer and discussing her job on her blog. “Dooced” (named after her blog) became a verb that means, “fired for blogging,” and can be found in the Urban Dictionary, and has even been used as a question on Jeopardy!

But not only that, a 2009 mainstream movie, entitled Julie & Julia, documented the true-story of a food blogger. In this movie, which won many academy awards, Julie Powell (played by Amy Adams) decides to challenge herself to cook every single recipe recorded in one of Julia Childs (played by Meryl Streep) recipe books in one year. Powell documented her journey on a blog, and this whole experience changed her life completely. Interspersed with scenes based on Child’s autobiography, this film explores how the advent of blogging can change a person in many ways, providing people with new meaning and purpose. This film is the first major motion picture that is based on a blog.

And then there is the best blogger out there, Stan, the Dog with a Blog. It is a Disney show about a talking dog that blogs about his secret ability and canine views to the delight of an audience in the millions. Now that is a blog I wish I could read weekly.

Since its beginnings, blogging has amassed a strong following, escalating to hundreds of thousands of blog posts being updated every day. Amid all this clutter and noise from the blogosphere, you must be asking yourself, “So is there any point in creating my own blog?” Well, like I said earlier, you should definitely invest the time and effort in doing so. In fact, I’m going to make the claim that if you don’t have a blog that you update regularly with interesting and original content, your company can end up a little behind the times.

The Benefit of a Blog

Blogs are beneficial to your company for a number of reasons: they increase your company’s visibility on the web, drive traffic to your website, increase your rankings, help you develop better costumer relationships and build trust, and they even mark your company and brand as a leader in your respective industries. How?

When you write an interesting article on a topic that your client-base cares about (for instance, if you are a clothing store owner, you should write about your products and how to style them), they will want to explore your website. This also proves to them that you know what you are talking about, that they can trust your expertise and opinions. You’re not just telling them that you’re the best, you’re showing them and proving to them why you are worth their time and money by writing blog posts that demonstrate your knowledge and skills. In other words, blogging is a way for you to market not just your products, but your skills for business and services, as well. The more varied posts you write, the more you are proving to the world that you are a well-versed expert, and an authority in your field.

In addition, blogging helps you get your brand image and your vision out there for people to see. When embedded in a website, it increases your search engine rankings so you will be positioned higher on the lists. Lastly, when you communicate your ideas in your blog and reply to other people’s comments, you are building relationships with the consumer. In the future, they will turn to you for your advice, for your product, for your skill, and for your company.

Now, here is a benefit that wouldn’t be obvious. Blogging helps you personally by helping you organize your thought. If you are an older person, it helps you put on paper what you have learned through the year. If you are a younger person, it helps you to learn more things by researching the content. And there is probably a strong therapeutic effect of getting out opinions and ideas. It generally is pure magic for catharsis in these ways.

So can you change the world with a blog post? Maybe not the whole world yet, but definitely a part of your world. You can influence thousands and hundreds of thousands of people who read your blog and learn to trust your advice. You can get recognition for your company, and you can create a new organization to the way people view something. Should you start a Blog? Decide what you want to achieve and go for it. My goal was to bring police psychology to the forefront of law enforcement officer’s minds and make officers more aware of police psychology. What will yours be?

 

  1. Police psychology: simple stepsWrite frequently and get others to write for you.   Writing is like anything else, the more you do it, the better it is. Guest blog for others first, maybe even for a year. You must get in the habit of writing frequently and in one format. You can only do that through writing.
  2. Write original content. You can have a blog that reproduces others works, but the most effective blogs produce their own content. If this is too much of a challenge, or too time consuming, get some college kids or graduate student to write first drafts for you. Remember, people love being reminded of what they already know and have forgotten.
  3. Listen to your viewers—if they request a certain topic, write it for them, reply to their comments, communicate with them, listen to their ideas and critiques, etc. An open ear beats an open mouth all the time and in blogs that is crucial.

Gary S. Aumiller, Ph.D.

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Let’s Talk Numbers

By Yocheved “Ayden” Pahmer

Police Psychology — let’s talk numbers. There are many cops out there. In fact, according to studies done by the U.S. Department of Justice, Bureau of Justice Statistics, there are over 1.1 million cops in the United States. That number doesn’t include part-time employees, volunteers, or support staff. Further, these numbers are from way back in 2008—the numbers have increased significantly since then. With numbers as great as this, it is not surprising that a few of these individuals take advantage of the resources available online. For example, the Facebook site for Law Enforcement Today has 411,132 people that liked it (as of September 25, 2015). PoliceOne on Facebook has 716,435 likes.

There are 151,604 people with a “Police Officer” title on LinkedIn, and 33, 318 listed as Police Chiefs. You do much better when you search for individuals with a “Law Enforcement” title on LinkedIn, but bear in mind that such a qualification includes a lot of different professions under its broad banner. In fact, according to a study by the International Association of Chiefs of Police (IACP), only 23.1% of police departments in the United States use LinkedIn.

Many departments are considering implementing social media training for their officers. According to the IACP study, 71.7% of agencies have a social media policy already in place; an additional 12.2% are currently creating a policy or plan to create one. The benefits to encouraging police officers and police departments to use the Internet and social media website are countless. One specific benefit, however, is that it will open the door for many cops to take advantage of the vast online resources available to them. This same IACP study shows that many cops are concerned about their personal safety when it comes to creating accounts on various social media websites. The training their department can provide can help teach these cops how to navigate the dangers of social media and avoid any and all pitfalls.

How to Build Online Connections

So, the cops that do not currently have any online presence are really beyond our reach when it comes to connecting with other cops on the Internet. But how do you go about contacting and connecting with cops that are on the Internet? Well, perhaps the easiest method, and one that my boss has me implementing personally, is go onto LinkedIn, search for people with a “police officer” or “law enforcement” title, and then connect with them. You will not be able to connect with everyone, but systematically go through all the results and connect with whomever you can. Once they accept your connection, it’s always a good idea to send them a nice, personalized email to tell them who you are and thank them for connecting back. Then, once you connect with them, you can scroll through their connections, and connect with those connections in turn. In our office we have only begun this process really, but we connected to 1500 officers we weren’t connected with before in a very short time.

Another way to connect with people is by looking online for information about different conferences and police retreats. For example, the Society for Police and Criminal Psychology has a website that describes their annual conference. If you don’t have the time or resources to attend these conferences, you can still scroll through the conference programs, read the abstracts of the presenters, and find the researchers on Facebook or LinkedIn, and connect with them there. Make sure to include a personalized letter explaining that you read about their research and are interested in the same field of study. The National Law Enforcement Officers website describes some events you may want to look at.

The Problem With Age

There is one important consideration that cannot be ignored: age demographics. Bear in mind, the most popular social media websites, such as Facebook, Twitter, Instagram, and Pinterest attract a much younger demographic. Pew Research Center suggests that as many as 41% of older individuals do not go online frequently, let alone use the Internet to communicate with other people (and don’t even get me started on their cell phone use, or lack thereof). Further, it was suggested that as many as 56% of them indicated that they would require assistance if they wanted to use any of these “new” websites, such as Facebook or Twitter. There is definitely an upward trend here (a few years ago, numbers were closer to 20% of these older people using the Internet), but when we’re talking about a field that is saturated more with older individuals than many other fields, sometimes you will get skewed data. This may account for why there are not as many police officers online as you would expect given how many there are in reality. It’s important for these individuals to understand, however, that sometimes change is good. Not just good—great, beneficial, even. It may be difficult to get started, but once you do, you’ll see how useful Internet resources and Internet connections really are.

Now there are tons of communities that are “Law Enforcement Only” which are basically Facebook bulletin boards that have tens of thousands involved in them. I can look them, but I am unable to actually join them to find out their numbers (they’re law enforcement only). It might be interesting to combine with a cop and go after some of those sites as well. The possibilities are endless in the social media market.

Overall, the Internet can provide a new frontier in which you can connect with other like-minded individuals who share your interests, profession, and even many of your experiences. Now all we need to do is go out there and connect with as many of these individuals as we can. Cops are already seen as a tight fraternity, a family, a brotherhood, a sisterhood. But, together, we can build up this community even more.

Yocheved “Ayden” Pahmer is a senior at Yeshiva University in psychology wanting to be a police psychologist. She is applying to graduate school. Last school year she started working as a paid intern with Dr. Gary Aumiller and now writes first drafts of this blog for him.  This blog was not edited by Dr. Aumiller.  She is presenting a poster at the Society conference.

Gary S. Aumiller, Ph.D.

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Police Psychology | Are You Cooperative or Competitive?

 

This question resonates for all police psychology from testing to operational to consulting to working with the officer in a therapeutic role.  Are you cooperative or competitive? In order to understand this question better, we need to understand the specific Police psychology, competitivedifferences between these two mental attitudes. Cooperation is when people act together for the mutual benefit of all involved parties, so that all of them can obtain a specific goal. Competition is when an individual acts for his own personal benefit so that he can obtain a goal that is of limited availability. So when you are playing a board game with only one winner, chances are you will feel a sense of competitiveness, because the goal (ie. being the winner) is of limited availability, what with only one spot available. Yet when you are working on a team project, chances are you will tend to exhibit cooperative behavior because the goal (getting a good grade) is not awarded to only one person in the group.

Game Theory

In this post I want to discuss something known as game theory, specifically the prisoner’s dilemma,and how it realates to something we all want—Trust. The prisoner’s dilemma is based on a hypothetical case in which you have two prisoners (prisoner A and prisoner B, creative huh?) taken into custody and placed in separate interrogation rooms. In order to convict these individuals, the police needs a confession from at least one of the prisoners. Obviously each prisoner has two options: he can either confess or not confess. The outcome depends on how each of the prisoners respond. If both prisoners remain silent and do not confess, they are charged with a misdemeanor. If both prisoners confess, they will be charged with a felony, but recommended for a moderate sentence. If prisoner A confesses and prisoner B remains silent, prisoner A will have his charges dropped and prisoner B will be charged and receive the maximum sentence (and vice versa). To make this a little clearer, let’s examine a chart. The numbers used for sentencing in the chart below should just be seen as placeholders representing any range of larger sentencing.

police psychology, game theory

Obviously the best option for each prisoner is to confess while the other remains silent, because then they do not get punished at all in that case. In other words, each prisoner gains the most if they choose to cooperate while the other prisoner competes. However, it is likely that both prisoners will weigh their options and come to this same conclusion, leading to a scenario where they both decide to confess (hoping the other stays silent), thus causing them to both serve a moderate sentence. However, there is a better option for these prisoners: if they both remain silent and do not confess, they will only get charged with a misdemeanor, a slight offense with very low consequences. It would make the most sense for the prisoners to mutually agree to just stay quiet.

The Power of Trust

But studies in which people were placed in this type of situation show that most individuals choose to compete. Why? I can suggest two possible reasons. One, each person is trying to look out for their own best interests, which would fall into the category of confessing and hoping the other person does not. Another reason is that the individuals don’t trust each other. In the prisoner’s dilemma, the police count on this: they are hoping each person confesses, or at the very least that one person confesses, so that they can get their conviction. They are counting on the fact that the prisoners won’t trust their partner, and they will get the conviction they need.  Police psychology must be aware of this because psychologists are dealing with people who must trust their partners everyday in very different ways.

There are many other examples of cooperation and competition that crop up in the media. One recent example came from a teacher at the University of Maryland. The teacher included a very controversial question on his final examination for the semester:

“Here you have the opportunity to earn some extra credit on your final paper grade. Select whether you want 2 points or 6 points added onto your final paper grade. But there’s a small catch: if more than 10% of the class selects 6 points, then no one gets any points. Your responses will be anonymous to the rest of the class, only I will see the responses.”

Obviously the best option for each individual student is to select the extra 6 points (and hope most of the class doesn’t pick this too), but if every student makes this judgment call, then no one will receive the extra points. In this case, cooperation is really the only way that the class can benefit…but cooperation requires trust, and trust is hard to come by. (In case you are curious, more than 10% of the students selected 6 points, and so no one received the extra credit.)

Studies like these suggest a very simplistic idea: cooperation is better than competition. And yet in practice, cooperation requires something elusive and often lacking: trust. If only people trust each other more, everyone can benefit from something that is of limited availability.

Bottom Line

So where am I going with this you may ask. If you never get arrested, you have no dilemma, right? Not so quick Speedy Gonzales!   Not at least in police psychology.  If you are your kid’s favorite parent, what is your spouse? You can either allow this acclamation from your child or confront it. “You don’t need to pick a favorite, just say we are both your favorites.” Kid will learn quickly that mom and dad are together, and trust it. Or the kid will learn he or she can split their parents and raise the roof as a teen. Believe it or not, adult bosses do the same thing, in fact, it is one of the techniques used in gaining power in the workplace. “Boss, you shouldn’t have favorites, but thank you for liking my work this week. We work as a team though,” is better than revealing in being your bosses favorite. It is hard to gain trust back after you have lost it, and setting yourself apart through this kind of manipulation gets around and divides an office. Trust comes when you let people know your work will set you apart, not other people’s feelings about you.  If trust is broken in a police relationship it can be deadly.

And what happens when you come across that person who says they will be silent but talks to save themselves? The damage they do to anyone who sees this act will be ten times the sentence you will receive. You will come out ahead.

Trust me on that one!

 

Police psychology: simple steps3 Attitudes that Gain Trust

  1. Deflect the credit – Allow your teammates or the people close to you share in the credit. Don’t allow individual praise split your team. “I am the hero today, someone else will be tomorrow,” is the attitude you need to endorse. Many people fake this attitude, but you should live it. People will know who did the individual work, you don’t need to tell them.
  2. Consistency – This one should go without saying. You can be spontaneous in other parts of your life, but in areas where trust is needed you have to respond consistently. People that depend on you need to have some idea how you are going to respond. There is some taking advantage of people who are predictable, but consistency is the major builder of trust.
  3. Always Be the One Who Remains Silent — If you have a cooperative agreement, you must remain the silent one, the one that sticks with the agreement. People who don’t can’t often live with themselves despite the outcome. Don’t allow what others are doing affect your personal belief system and your soul. It may take time, but you will be a lot better off taking the punishment, than living with the broken promise.

Gary S. Aumiller, Ph.D.

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